Terms & Conditions

Class Passes Policy

* 5 Class Passes expire 6 weeks from date of first use. 10 Class and unlimited Class Passes  expire 12 weeks from the date of first use.

* Class passes are valid for use only in their designated Class Level (ie. Level 1, Level 2 or Lunchtime).

* Students must purchase a class pass online or at the Yoga Centre before attending any class.

* Strictly one student per class pass. Passes are not transferable and cannot be shared between students.

* Students can view their class pass balance via their on-line Yoga Centre account.

* If a class is not adequately attended by a minimum of 5 students, the class may be cancelled.

* Students will be notified of any class cancellations via email.

* There is no refund or exchange available on class passes.

* Unused classes on class passes cannot be carried forward after the expiry date.

* In case of exceptional circumstances, please contact the office to discuss your situation and make alternative arrangements.

*Student Rate class passes are available upon presentation of a valid student card. For FULL TIME students only.

Enrolled Classes Policy

* Students must enrol online, or at the Yoga Centre, prior to the start of the first class.

* Students commit to attending all classes in the enrolment block. There is only 1(one) makeup class offered per enrolment block. Missed classes cannot be carried forward to the next block.

* In case of exceptional circumstances, please contact the office to discuss your situation and make alternative arrangements.

* If a class is not adequately attended by a minimum of 5 students, the class may be cancelled.

* Students will be notified of any class cancellations and credit or refund will be provided.

Special Event Class Policy

* This is an enrolment only event. You need to enrol prior to the start date.

* The enrolment cut off time is 5 PM, the day before.

* Students can use their L1, L2 or Unlimited Class Pass to attend, but must enrol.

* Once enrolled, a space will be blocked for you in the class.

* Enrolled ‘no shows’ will forfeit the paid class or one class off their class pass.

* We cannot accept walk-ins on the day. If you have gone past the enrolment cut off time, you may be able to attend if there is space. Please email/call to check.

* If the class in under-subscribed it may be cancelled. In this case a full refund/credit will be given and students notified.

Workshops & Intensives Policy

* Workshops, intensives, teacher development weekends and special events are attended by enrolment only.

* Students must enrol and pay for the full event. Partial enrolments and pro rata payments will not be accepted.

* Students must enrol online or at the Yoga Centre prior to the start of the first class.

* There are no make-up classes available for Workshops and Intensive classes.

* Students must provide five (5) working days notice if they are no longer able to attend a workshop or intensive course.

* A refund can be arranged minus a 25% administration fee or a credit provided to use at future workshops and intensives if sufficient notice is provided (five working days).

* No refunds or credits will be provided if notification is provided within five (5) working days of the start of the workshop or intensive course.

* In case of exceptional circumstances, please contact the office to discuss your situation and make alternative arrangements.

* If a workshop or intensive is not adequately attended by a minimum of 10 students, the event may be cancelled.

* Students will be notified of any class cancellations and a refund or credit will be provided.

Introductory Offer Policy

* Introductory Offers are available only for students who are brand new to the Yoga Centre.

* The Beginners Introductory Offer is valid for one month from the date of the first class attended.

* The Beginners Introductory Offer is valid for use in Level 1 classes and Lunchtime classes only.

* The Experienced Students Introductory Offer is valid for two weeks from the date of the first class attended.

* The Experienced Students Introductory Offer is valid for use in Level 2 and Open level classes only.

* Strictly one offer per student. Passes are not transferable and cannot be shared between students.

* There is no refund or exchange available

Private Classes Policy

* Private tuition classes are by appointment only.

* Cancellations less than 24 hours prior to the appointment date incur the full fee charge per person.

Bali Retreat Policy

* A non-refundable deposit of $300 is required to hold your place at the Bali Retreat.

* Bali retreat costs include all yoga tuition, evening meals, week-day brunch, a cultural outing and return airport transfers.

* Accommodation is not included and can be arranged independently or through the Yoga Centre.

* Students must enrol and pay the full fee before the due date to confirm their place at the Bali Retreat.

* Students must provide four (4) weeks notice if they are no longer able to attend the Bali Retreat.

* A refund can be arranged minus a 25% administration fee or a credit provided to use for the following year’s Retreat if sufficient notice of cancellation is provided (four weeks) by the student.

* No refunds or credits will be provided if cancellation notification is provided within four (4) weeks of the start of the Bali Retreat.

* If a Retreat or workshop is not adequately subscribed the event will be cancelled.

* Students will be notified of any Retreat cancellations and a credit or refund will be provided.

Bali Teacher Development Module

* A non-refundable deposit of $200 is required to hold your place for the Bali Teacher Development (TD) module.

* Accommodation is not included and can be arranged independently or through the Yoga Centre.

* Participants must enrol and pay the full fee before the due date to confirm their place in the Bali TD module.

*Participants must provide four (4) weeks notice if they are no longer able to attend the Bali TD module.

* A refund can be arranged minus a 25% administration fee or a credit provided to use for the following year’s Teacher’s Development days if sufficient notice of cancellation is provided (four weeks) by the participant.

* No refunds or credits will be provided if cancellation notification is provided within four (4) weeks of the start of the Bali TD module.

* If the Bali TD module is not adequately subscribed the event will be cancelled.

* Participants will be notified of any Bali TD cancellations and a credit or refund will be provided.

Gift Voucher Policy

* All Gift Vouchers expire three months from date of purchase.

* Gift Vouchers can be used towards any class, workshop or intensive at the school. Not valid for external retreats such as Bali & Italy.

* Where there is a difference in cost students will need to pay any outstanding amount, or a credit will be given for use at a later date.

* There is no refund or exchange available on Gift Cards and Gift Vouchers.

* There is no need to book for Level 1 and Level 2 classes – simply present your gift voucher to the teacher when you come to class.

* Enrolment is required for Level 3 classes, workshops and intensives. Please contact the school prior to the first class to enrol using your Gift Voucher.

* Unused Gift Vouchers cannot be carried forward after the expiry date.

* In case of exceptional circumstances, please contact the office to discuss your situation and make alternative arrangements.

Teacher Training Program Policy

Attendance

  • Enrolment in the Program is full time. Trainees commit to attending all modules and all days in each module.
  • In exceptional circumstances where a trainee can’t attend a module, or part of a module, they must notify and consult with Caroline well in advance.

Payment

  • Full payment is encouraged at the start of each year. This attracts a 5% discount.
  • Payment is also possible on a module by module basis. Full payment must be made four weeks before each module start date.
  • Pro rata payment for partial attendance is not permitted.
  • If a trainee is experiencing financial difficulties they may consult Caroline and negotiate an alternative payment arrangement. The alternative payment arrangement must be agreed four weeks beforethe module start date.
  • If a student fails to meet the payment deadlines outlined above they will not be able to attend the module.
  • Variation to the above payment requirements will be considered only in exceptional circumstances.

Credit and Refunds

  • There are no refunds.
  • If a student withdraws from a module more than 5 working days before the start datethey will receive 50% credit towards the cost of a future module. If the student has an alternative financial arrangement 50% of the payment obligation remains.
  • If a student withdraws within 5 days of a module start dateno credit will be provided. If the student had an alternative financial arrangement the full payment obligation remains.
  • In exceptional circumstances, such as a family crisis or serious injury/illness, additional credit may be considered.